Please note that due to the current Covid-19 delivery times may be a bit longer than normal.

Processing Time

All orders are shipped out within 1 - 5 business days of purchase from our studio in Athens, Greece. Once the order has been dispatched you will receive tracking number via email.

Shipping & Returns 

Domestic Orders

For all domestic orders we work with TNT Express.

Flat rate for all orders in Greece 10€.

Estimated delivery

Attica: 1- 2 working days
Rest of Greece: 1-2 working days
Distant Areas: 1-4 working days

Pre-Order 

All styles which are available to pre-order through our online store, are constructed once the order is placed within 5 working days.

Should there be any delay with your order, Evi Grintela team will contact you via email.

Please note that once the order is dispatched and the courier has processed the shipment we are not able to redirect the package.

We highly recommend you use your work address as deliveries take place Monday – Friday from 9:00 to 17:00.

International Orders

EVI GRINTELA THE SHIRTDRESS is pleased to offer international shipping. When placing your delivery address please ensure all information concerning shipping is correct. We are not able to redirect the package as soon as the courier has processed an order and the order is dispatched. For all international orders we work with TNT Express.

All international packages may be subject to duties and taxes and might be held for customs clearance. Kindly note we have no influence on this process.

Please note that some countries have a legislation that allows courier drivers to deliver parcels to neighbors in case the recipient is absent. As we do not have any control for this matter, we highly recommend you use your work address as TNT Express operates Monday – Friday from 9:00 to 17:00. 

You can see our shipping rates and estimated delivery per country below:

25€ - Delivery: 1-5 working days

Andorra, Austria , Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Holland, Hungary, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine

33€ - Delivery: 2-7 working days

Albania, Armenia, Australia, Azerbaijan, Bahrain, Vatican, Belarus, Bosnia And Herzegovina, Brazil, Canada, China, Egypt, Faroe Islands, Georgia, Gibraltar, Greenland, Hong Kong, Iceland, India, Indonesia, Iraq, Iran, Japan, Kosovo, Kuwait, Macedonia, Malaysia, Mexico, Moldova, Montenegro, Morocco, New Zealand, Pakistan, Philippines, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Thailand, United Arab Emirates, United Kingdom, USA, Vietnam
 

52€  - Delivery: 2-7 working days
Rest of the world

R E T U R N S

EVI GRINTELA THE SHIRTDRESS features a selection of garments produced in Athens, Greece. All possible effort has been undertaken for the garments to be packed and shipped responsibly to the highest standards.  You have the right to return your order purchased through our online store in whole or in part within 14 working days from the date you receive it. In case of any return you shall bear the shipping cost of returning the product. 

How to return a product:
Please email us at info@evigrintela.com mentioning the order date and order number make sure your items are returned new, unused and with all EVI GRINTELA THE SHIRTDRESS garment tags still attached. The returned package should also include a copy of the return email and the payment receipt.

Use the following address for all product returns:
EVI GRINTELA THE SHIRTDRESS
Customer Care
39 Akadimias str. (2nd floor)
10672, Athens
Greece
Τel: +30 213 000 1792

In case the reason for returning a product is due to a the company’s error, we cover the shipping costs of the return product and deliver the order again at the shipping address you have specified at the company’s own expense.

REFUNDS AND EXCHANGES

Following a product return that meets the conditions described in SECTION 4 / RETURNS you may choose to refund or exchange your purchase for a product of equal, lesser, or higher value. If you choose to exchange your purchase for an item of lesser value, there will be a refund for the difference in price. If you choose to exchange your purchase for an item of higher value, you should cover the value difference. You will get a full refund (product value) paid to your original payment method within 10 days from the product return.